Getting help on Hyderabad Outer Ring Road
1. Keep control of the vehicle. If the vehicle is driveable and it is safe to do so, move as far away from moving traffic as possible. Turn on hazard lights. Never cross active lanes to reach a different side of the road.
2. Protect everyone at the scene. Avoid standing in traffic, working underneath a vehicle or changing a tyre where passing vehicles could strike you. Follow instructions from official responders.
3. Contact ORR assistance. Hyderabad Police's published May 2026 advice directs motorists to the ORR helpline 14449. Share your exact location, travel direction, nearest interchange or road marker and the nature of the breakdown.
4. If anyone is injured, a collision has occurred or there is immediate danger, call 112 for official emergency response. Use emergency services rather than a normal roadside booking for urgent threats to life.
5. Confirm any recovery or towing arrangements with the highway operator. Ask about permitted providers, safe collection points and possible charges. Do not assume a particular tow or free recovery is available.